Frequently Asked Questions
Check out our frequently asked questions here!
Best of all, you can order our WordPress hosting plans to have WordPress pre-installed meaning you don’t have to download and install the files yourself!
Do you Offer a Reseller Hosting Free Trial? This is one of the more frequent questions we get regarding our Reseller Hosting service.
Technically we do not offer a Reseller Hosting Free Trial where you can sign up without paying. However, we do offer a 30-day money back guarantee.
We’re confident that you’ll love our Website Hosting and Reseller Hosting services. If you’re not, we’ll refund your purchase no questions asked!
KVM is an abbreviation of Keyboard, Video and Mouse. KVMoIP allows you or your IT admins to remotely manage your dedicated server when your usual access such as SSH or VNC isn’t working. The server needs to be powered on for this to work.
There’s a good chance our’s isn’t the first website you’ve been on to look for a great website hosting service. You may have also found cheaper hosting offering more (possibly “unlimited“) disk space and bandwidth.
We admit we’re not the cheapest hosting provider around. But we’re not the most expensive either. Sure, 200GB of disk space and unlimited bandwidth for £1.00 per month sounds like a fantastic deal. But is it really? There’s a good chance you’d be hosting your website on a server with hundreds of other people and using hardware that’s on its last legs!
We care about our customers so we make sure our hosting prices are sensible and reasonable. We’re able to provide superfast servers with premium hardware without needing to overcrowd them in order to make a profit.
If you’re ready to make the switch to a better hosting provider, check out our website hosting plans. We offer Free Domain Registration, Free SSL Certificates and we’ll even migrate your website to our servers for you!
ALG Websites office hours are as follows:
|Monday||9:00 am–4:00 pm|
|Tuesday||9:00 am–4:00 pm|
|Wednesday||9:00 am–4:00 pm|
|Thursday||9:00 am–4:00 pm|
|Friday||9:00 am–4:00 pm|
These times apply to our Website Design and Website Development customers. Our Website Hosting staff can access our support system from mobile devices and do often respond to tickets outside business hours (including weekends) should customers have any issues requiring technical support.
Our usual office hours differ during Christmas and New Year. Please check our Christmas Support Hours 2017 post.
All of the websites we build are designed to and do score very highly on tools such as Google PageSpeed and WooRank. However, at the moment, we do not provide SEO services such as Link Building and Copywriting.
At this moment in time, we do not offer VPS hosting services. However, this is a highly popular service which we are considering launching in the future (we do not have a planned launch date).
Of course you can, our services aren’t limited to residents of the UK! All of our services are charged in GBP but we offer payment methods such as PayPal which allow you to use your local currency.
We have a dedicated section of our website for job postings. Please visit our Jobs page to view and apply for any openings.
We launched ALG Websites in 2015, but our team have been working in the world of design and development long before this.
As of 2017, this is a combined experience of 63 years!
Of course! Almost all of our work is posted in our portfolio. Unfortunately – due to non-disclosure agreements – some projects cannot be displayed.
We understand that people are cautious when it comes to reading reviews of a company on its own website. You can find reviews about us from our previous design, development and hosting clients on other websites, independent of us. Here are some of the websites where our clients have left their reviews:
- FreeIndex – https://algwebsites.freeindex.co.uk/
- Trustpilot – https://uk.trustpilot.com/review/algwebsites.co.uk
- Bark – https://www.bark.com/en/company/alg-websites-ltd/4gAG/
- Serchen – https://www.serchen.co.uk/company/alg-websites-ltd/
- Google – https://www.algwebsites.co.uk/our-google-reviews (redirects to https://www.google.co.uk/search?q=algwebsitesltd&ie=UTF-8#lrd=0x4875fd98bb5b8f6b:0xf7c6c15f544c901e,1,)
- Facebook – https://www.facebook.com/pg/algwebsites/reviews/
Sometimes people review us on other websites that we don’t know of! If you find a website not listed here, let us know and we will add it to the list.
We get a lot of questions about whether we offer unlimited web hosting. The answer is no; we don’t offer unlimited hosting because we care about our customers’ websites and the servers they run on. It is also simply impossible to offer unlimited disk storage!
Unlike the companies who offer this, we never oversell and overcrowd our servers with hundreds of accounts. We also limit the number of accounts per server to make sure your website runs efficiently, loads in the blink of an eye and stays within our 99.9% uptime guarantee!
If you are hosting your website on a slow, overcrowded hosting server or are fed up with your current hosting provider, checkout our Website Hosting and Reseller Hosting plans. We even offer free website migration!
We do run an affiliate programme for our Website Hosting and domain registration services. However, we do not currently have one for our Website Design and Website Development services. Click to join our hosting affiliate programme.
Please read our blog post about exciting changes coming to our affiliate program.
** Update September 2017 ** We have finished the alpha testing of our new affiliate programme and are slowly rolling out beta access. Current affiliates will not be affected by the new system.
Please use this link to request a free no-obligation quote.
We accept a variety of payment methods:
- Bank Transfer
- Credit/Debit Card
- Cheque / Cash
Please note, we can only accept Bank Transfer & Cheque/Cash payments from customers within the UK.
What our happy clients say about us and our work!
Now I have a great site which looks and performs very well thanks to ALG.
Moving my website to ALG Websites was not as straightforward as I had hoped. The service I received from ALG was exemplary.
I was really impressed with the service… Thank you so much, Cameron and the team.
Really pleased with the work. Great comms and great aftercare.
The logo is fantastic thank you ever so much… I’m sure my customers will love it as much as I do!
Built and hosted my company phone system menu. Really friendly staff and I’m very impressed with the work. I’d recommend if you’re in need of a good development company.
Really nice people, really good work and great prices. Thank you so much for making our dream wedding website, you helped contribute to such a special day in our lives.
Keep up the fantastic work, i may be using you soon.
Great quality services provided. Would recommend!
I was quoted a very good price and the work was completed very quickly. 5 stars will use you again.
If I ever need a new website built or know someone who needs someone one I will send them to ALG websites.
Really professional company, great communication, great prices, great quality of work. So glad I found you.
If you’re in need of a website or hosting I’d really recommend ALG Websites. You most definitely get what you pay for and I cannot praise high enough.
I am in love with my new logo. It’s great and I cannot wait to use it on my club material. You’ve been really helpful and patient. A truly fantastic company!
Cameron was great! He kept me fully up to date with how my work was coming along. Anything I wanted adding or changed was done really quickly. Very reasonable pricing and amazing quality of work. Super friendly and helpful. Would highly recommend services.
They were very helpful and quick with building the Cahaza TV website. It looks amazing and was very professional. Furthermore; any changes we asked for were made within 12 hours, so very good service. Very happy.
I want to thank all of you for the time and work you put into my project. I am over the moon with the site, it’s wonderful to see my ideas on the screen working like I imagined.